Frequently Asked Questions

We offer a 30-day money-back guarantee on all purchases. If you're not satisfied, simply contact us for a free return label.

Yes! All our frames are prescription-ready. You can add your prescription during checkout or have our experts help you.

Standard shipping takes 2-3 business days. We also offer express shipping for faster delivery.

100% authentic! All products are sourced directly from authorized distributors and come with certificates of authenticity.

Currently, Lensify operates online only. We offer virtual consultations with our expert team.

Yes! Our AI-powered virtual try-on feature works on most devices. Simply upload a photo or use your camera.